Auscura connects healthcare verticals via dynamic, asynchronous, multi-modal, and multilingual communication. Our SmartContact technology platform engages patients, providers, nurses, and case managers, streamlining workflows. It aligns client needs and industry best practices for optimal value-based care delivery.

Issues Screening

Gain valuable patient feedback from patients after any encounter

Simplify complaint resolution workflows and boost patient loyalty

Create structured data from patient comments using keyword analysis.

Gratitude Reports

Regularly stream positive patient feedback to frontline staff

Boost staff morale to improve professional satisfaction and retention

Incorporate expressions of patient gratitude into huddles and meetings

Care Coordination

Leverage automation to safely reduce admissions and ED overuse

Efficiently create personalized, evidence-based patient care plans

Simplify communication between case managers and interdisciplinary teams

Home ​Healthcare

Proactively uncover and resolve patient issues after home care visits

Automatically update authorized family members on patient progress

Generate performance metrics and relay constructive staff feedback

Procedure Management

Use asynchronous communication to manage procedures

Check-in before procedures to review logistics and reduce no-shows

Reach out after procedures to ensure compliance and avoid complications

Inpatient ​Rounding

Optimize inpatient safety and satisfaction with automated rounding

Empower patients and family members to share real-time concerns

Allow dietary, housekeeping, and facilities to directly resolve issues