Auscura's SmartContactâ„¢ platform engages patients, and streamlines the workflows of physicians, nurses, and case managers, Â It aligns client needs and industry best practices for optimal value-based care delivery.
Examples of the capabilities of SmartContact include the following (click headers for detail):
Merge multi-source repositories and manage server requirements
Utilize smart technology to perform sentiment and semantic analyses
Design business intelligence reports that accelerate success
Gain valuable patient feedback from patients after any encounter
Simplify complaint resolution workflows and boost patient loyalty
Create structured data from patient comments using keyword analysis
Regularly stream positive patient feedback to frontline staff
Boost staff morale to improve professional satisfaction and retention
Incorporate expressions of patient gratitude into huddles and meetings
Leverage automation to safely reduce admissions and ED overuse
Efficiently create personalized, evidence-based patient care plans
Simplify communication between case managers and interdisciplinary teams
Identify valid metrics for key value-based care components
Distribute monthly reports to directors to support staff development
Provide providers with insights into their strengths and weaknesses