SmartContact

Better decisions
Better outcomes
Less work
An AI-enabled platform for emergency departments and urgent care centers that automates patient intake, follow-up, care coordination, and performance feedback—serving as a preliminary layer for key tasks that EMRs like Epic do not adequately address.
hero image - Auscura

Illustrative Annual Value: $1.2M

Click a tile to see the benefit for a 60,000-visit ED.

Quality
$300K

Utilization
$300K

Efficiency
$300K

Satisfaction
$150K

Teamwork
$150K

One Platform. Five Opportunities.

Patient Intake

Patients securely provide their reason for visit, history, medications, allergies, and symptoms. AI summarizes the information into a concise clinical overview for the care team.
AI-enabled Triage
(11-min presentation)

Patient Follow-up

Automated, multilingual outreach assesses patient wellbeing and experience after the visit, identifies concerns requiring attention, and shares positive feedback with clinical teams.
Wellbeing Check
(2½-min animation)

Analytics and Feedback

Automated dashboards turn patient, physician, and operational data into actionable insights for clinicians and leaders—supporting continuous improvement in quality, utilization, efficiency, satisfaction, and teamwork.
Data Analytics
(3-min animation)

Reduce Avoidable Admissions

Longitudinal care plans and utilization histories help clinicians coordinate care, optimize outpatient resources, and safely reduce potentially avoidable admissions and readmissions.
Admit Avoidance
(2½-min animation)

Managing Frequent ED Users

SmartContact helps teams identify and manage frequent ED users through coordinated care plans, symptom monitoring, and targeted community resources—reducing avoidable ED utilization.
Overutilizer Control
(3-min animation)

Founder's Message

Tom Scaletta, MD MAAEM
Founder and CEO, Auscura
By combining automation, AI, and continuous feedback, we help healthcare organizations improve quality, utilization, efficiency, satisfaction, and teamwork—without adding work or disrupting clinical workflow.

Our goal is simple: better decisions, better outcomes, and less work.
Watch Tom's Presentation

    Recognition

    Award1
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    Star
    “Giving our docs feedback after each shift drives improvement.”
    Avatar

    Pete Schubel, MD

    ED Chair
    Star
    “Patients love knowing our care continues after we have left the bedside.”
    Avatar (1)

    Brett Wilson, MD

    ED Chair
    Star
    “The setup was quick, and the team at Auscura was always very helpful.”
    Avatar (2)

    Mark Pearlmutter

    Senior VP

      Illustrative annual value for a 60,000-visit emergency department.

      Efficiency

      $300K / year
      Reduced labor and workflow costs
      • Automate repetitive workflows
      • Reduce staff time per patient
      • Improve throughput and response times
      Illustrative annual value for a 60,000-visit emergency department.

      Trusted by Emergency and Urgent Care Centers

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