SmartContact is Auscura's flagship product and engages patients by SMS and email with a brief, customizable wellbeing and service assessment and incorporates key operations metrics. The system is designed around security, scalability, reliability, and affordability.

Address Well-Being Gaps: Monitors patients the day after a visit to identify interval worsening and aftercare gaps that may affect outcomes.

Identify Service Concerns: Boosts patient loyalty by detecting complaints and utilizing AI to create personalized responses efficiently.

Provider Performance Reporting: Generates monthly metrics, including productivity, admission rates, turnaround time, patient satisfaction, and radiology usage.

Streamline Care Coordination: Optimizes case manager workflows to create tailored care plans and teams for frequent visitors, reducing unnecessary visits.

Recognize Staff Contributions: Shares patient compliments with staff to enhance morale, improve retention, and emphasize the value of their efforts.

Immediate ROI: Achieve instant return on investment from day one 

Multi-lingual: Bidirectional translation in any language.

Rapid Deployment: Fully implemented and operational within one week      

Support: Includes user training and dedicated customer support Integration:

IT Compatibility:  Data extraction from any EMR system configured within hours

Installations: Forty sites in the US and Australia and rapidly increasing post-Covid

Settings: Emergency departments, specialist clinics, urgent care centers, and home health

No Upfront Fee: Fully customized instance with zero initial investment

Trial Period: Test the product before committing to subscribe

Monthly Subscription: Volume-based, and averages $2,000 per site

Commitment: No penalties for discontinuation   

Staffing: No additional personnel required for operation

Support: Includes user training and dedicated customer support