Auscura's SmartContact platform enhances patient engagement and streamlines physician, nurse, and case manager workflows. It delivers optimal value-based care by aligning client needs with industry best practices.

SmartContact is implemented in emergency departments, primary care offices, specialty clinics, home health agencies, and urgent care centers across the United States and Australia.

Features

Resolve Patient Concerns
Leverage AI to address well-being gaps, expedite complaint resolution, enhance brand reputation, and build patient loyalty.

Performance Reporting
Push monthly performance reports to directors, providing insights into staff strengths and weaknesses to facilitate targeted coaching.

Care Coordination
Automate case manager workflows and team communication to reduce emergency department overuse and prevent avoidable admissions.

Staff Recognition
Share positive patient feedback with frontline staff to boost morale, enhance retention, and emphasize their valuable contributions.

Deliverables

Immediate ROI
Rapid deployment and immediate value 

Multi-lingual
Bidirectional communication in any language 

Support
User training and dedicated assistance

IT Compatibility
Simple data extraction from any EMR

Pricing

No Startup Fees
Full customization with no initial investment

Free Trial
Pilot the system before purchasing

Low-cost Subscription
Volume-based, starting at $1K/month/site

No Additional Staff
Workflow automation reduces staffing levels

Recognition

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