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About Us
Auscura is a healthcare technology company that enhances patient outcomes through secure, automated communication. Derived from the Latin words Aus, meaning "to listen," and cura, meaning "to help," the company name reflects our dedication to understanding and addressing the concerns of all stakeholders in the healthcare ecosystem, from patients and physicians to nurses, administrators, and payers. Auscura's clinical team combines expertise and experience to deliver customized and innovative solutions that exceed client expectations, address business requirements, and achieve tangible results. SmartContact™ is Auscura's automation and communication platform that enables efficient messaging between patients, physicians, nurses, and directors, streamlining healthcare operations.
Capabilities
Issues Screening
Resolve patient wellbeing and service issues.
Complaint Management
Automate complaint management workflows.
Monthly Reports
Push department reports to service line leaders.
Gratitude Streaming
Soothe staff burnout by sharing patient praise.
Benchmark Performance
Drive improvement with pertinent metrics.
Coordinate Care
Automate workflows to control over-utilization.
Accolades
Won a 2017 Innovation of the Year award from Urgent Matters, Phillips, and Schumacher
Included in Megan Ranney’s ACEP presentation, Must Know Digital Health for Emergency Physicians
Featured in Quality Innovations in Acute and Emergency Care (by Wiler, Pines, Ward)
Described by ENA leaders in JEN as Discharge Texting: The Evolution of ED Callbacks