Resolve patient wellbeing and service issues.
Automate complaint management workflows.
Push department reports to service line leaders.
Soothe staff burnout by sharing patient praise.
Drive improvement with pertinent metrics.
Automate workflows to control over-utilization.
Won a 2017 Innovation of the Year award from Urgent Matters, Phillips, and Schumacher
Included in Megan Ranney’s ACEP presentation, Must Know Digital Health for Emergency Physicians
Featured in Quality Innovations in Acute and Emergency Care (by Wiler, Pines, Ward)
Described by ENA leaders in JEN as Discharge Texting: The Evolution of ED Callbacks