About Us
SmartContact™ is Auscura's modular platform that leverages smart technology to enhance value-based healthcare. An expert clinical team designed the following use cases to streamline staff workflows, bridge existing operations gaps, and achieve tangible results.
Issues Screening
Uncover and resolve all patient concerns
Complaint Management
Prevent grievances from escalating
Provider Benchmarking
Drive improvement with metrics
Department Reports
Push monthly reports to leaders
Gratitude Streaming
Offset burnout with praise
Support Research
Collect and organize data
Care Coordination
Control ED overuse and avoid admissions
Inpatient Rounding
Digital patient and family communication
Procedure Messaging
Periprocedural patient engagement
Accolades

Won a 2017 Innovation of the Year award from Urgent Matters, Phillips, and Schumacher

Included in Megan Ranney’s ACEP presentation, Must Know Digital Health for Emergency Physicians

Featured in Quality Innovations in Acute and Emergency Care (by Wiler, Pines, Ward)

Described by ENA leaders in JEN as Discharge Texting: The Evolution of ED Callbacks