Tom is a former programmer who became a physician. He is board certified in emergency medicine and clinical informatics. Tom is the ED Medical Director for a Chicago-area healthcare system. He designed the first computerized ED patient callback system in 1996. Tom founded Auscura in 2012.

Julie is a former patient experience director for a large healthcare system. She has presented at major PX conferences, including Beryl, Cleveland Clinic, Planetree, and Press Ganey. Julie also co-created the nationally recognized communication standard, G.R.E.A.T.™

PJ is a healthcare strategist and national expert on hospital-payer relationships. He has exceptional interpersonal skills and excels at creative problem-solving problems. Driven by a commitment to excellence, PJ consistently goes above and beyond to surpass expectations.