Automation for Emergency Medicine and Urgent Care

Auscura is a healthcare technology company that leverages automation and AI to streamline workflows, enhance the patient experience, and improve outcomes without disrupting clinical operations.

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The SmartContact Platform

AI-Powered Engagement

Patients securely and intuitively generate their own medical information, enhancing accuracy and fostering empowerment

Automated Follow-Up

Personalized responses to wellbeing and service issues save time, improve outcomes, reduce risk, and increase loyalty

Real-Time Insights

Performance reports enhance quality, reduce utilization, improve efficiency, and increase satisfaction.

How SmartContact Works

Module 1

Simplified Intake

While waiting, patients can provide their reason for the visit, past medical history, current medications, allergies, and complete triage screening requirements, which are then summarized using AI.

Module 2

Post-Encounter Engagement

Automated, multilingual patient wellbeing and service experience checks ensure patients feel heard and cared for.

Module 3

Actionable Analytics

Dashboards for physicians, medical directors, and administrators drive more intelligent decisions

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“At Auscura, we harness automation and AI to enhance every facet of value-based care—improving quality, reducing utilization, driving efficiency, boosting satisfaction, and strengthening teamwork.

As an emergency physician board‑certified in clinical informatics, I created SmartContact to close operational gaps in ways that matter to both patients and healthcare leaders, enabling organizations to achieve better outcomes and lasting patient loyalty.”
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‍Tom Scaletta, MD FAAEM MAAEM
Co-Founder and CEO, Auscura