Resolve Inpatient Concerns
SmartContact™ improves the inpatient experience through virtual unit rounding, which allows inpatients to use their smartphones, iPads or tablets and relay concerns so they can be addressed in real-time. Surveys are delivered by text message in any language and issues are forwarded to the appropriate department.
We are offering complimentary use of this program during the COVID-19 pandemic for any interested hospital. This system helps overcome patient engagement barriers inherent when patients must be in isolation.
There is no cost, no app, no IT setup, and no EMR connection required.