Step 1 - Generate a survey

• Click here to enter the secure server
• Enter username = virtual
• Enter password = rounding1
• Click Send Survey tab (on left)
• Select survey definition - e.g., Follow-up–English/Adult
• Enter mobile number, and click Send

Step 2 - Complete a survey (patient perspective)

• Click survey link sent to recipient's smartphone
• Complete the survey

Step 3 - Review the completed survey

• Email alert sent real-time to correct person based on issue type
• Go to AIM/Responses (from tabs on the left)
• Click on a Patient Name (hyperlinked) and review the comments

Step 4 - Create a response

• Go to Select Template and replace *** with a personal note for patient.
• Click Send SMS​ and patient immediately receives your response

Step 5 - View the response (patient perspective)

• Click response link sent to recipient's smartphone, iPad, or tablet

Specs

Technical Specifications​

Terms

Business Associate Agreement
​License and Service Agreement