Auscura is a technology company that automates private communication and creates actionable data. The name, Auscura, conjoins the Latin roots aus (to listen) and cura (to help), conveying the belief that feedback improves outcomes.

Auscura was founded in 2012 by an emergency physician to reach patients sent home after an emergency department visit by text message in order to check their wellbeing. This expanded to healthcare solutions for outpatient follow-up, inpatient rounding, and same day procedures. Now, Auscura now provides a  COVID-19 virtual screening solution. to a diverse group of companies and schools.

Use Case Examples

TIMELY FOLLOW-UP

Wellbeing and service issues are uncovered after any type of ambulatory patient encounter for a fraction of the cost of callbacks.

PROVIDER METRICS

Providers receive feedback after each shift and monthly reports are pushed to directors, which enables self-correction and precision coaching.

VIRTUAL ROUNDING

Virtual unit rounding so inpatients may use their phones, iPads or tablets to relay concerns so they can be addressed in real-time.

AMPLIFIED REVIEWS

Practices can improve their social media profile and outpace competitors by linking to online review sites where patients rate their experience.

MANAGED UTILIZATION 

Visits by frequent utilizers are significantly reduced by automating case manager workflows and team communication.

COMMENT ANALYSIS

Comments are converted into insights on how to be more compassionate and better communicate, the skills noticed most by patients.